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PAYMENT POLICY 

Last Updated: 28 Decemeber, 2025 

Welcome to Custom Jackets USA. This Payment Policy explains how payments are handled on our WooCommerce-powered website. By placing an order through our site, you agree to the terms outlined below.


Accepted Payment Methods

We accept secure payments through WooCommerce-supported gateways, including:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Other payment methods enabled at checkout

All payments are processed in United States Dollars (USD).


Payment Timing

All products sold by Custom Jackets USA are custom-made.
Full payment is required at checkout before your order is confirmed and sent for production.

Orders will not be processed until payment is successfully completed.


Custom Orders & Pricing
  • All prices are displayed in USD.

  • Pricing may vary based on:

    • Jacket style

    • Material selection

    • Size

    • Custom design requirements

Once an order is placed and payment is completed, customization details cannot be changed without contacting our support team.


Taxes
  • Applicable U.S. sales tax may be charged depending on your location.

  • Customers are responsible for any additional taxes or duties for international orders (if applicable).


Payment Security

Your payment security is our priority.

  • Our website uses SSL encryption to protect your data.

  • WooCommerce processes payments through PCI-compliant payment gateways.

  • We do not store credit or debit card information on our servers.


Failed or Declined Payments

If your payment is declined or fails:

  • The order will not be confirmed.

  • Please check your billing details or contact your bank.

  • You may retry payment using a different payment method.


Chargebacks & Disputes
  • Any chargeback or payment dispute without contacting us first may result in order suspension.

  • We reserve the right to submit order details, customization approvals, and delivery confirmation to payment processors for dispute resolution.

  • Fraudulent transactions will be reported and blocked.


Refunds & Cancellations

Because our products are custom-made to order:

  • Orders cannot be canceled or refunded once production has started.

  • Refunds (if applicable) are handled according to our Refund & Return Policy.

Please review our Refund Policy before completing your purchase.


Billing Information Accuracy

Customers must ensure all billing details are accurate and complete.

  • Incorrect information may result in order delays or cancellation.

  • Additional verification may be required for high-value or flagged transactions.


Policy Updates

Custom Jackets USA reserves the right to update this Payment Policy at any time. Changes will be effective immediately upon posting to this page.


Contact Information

For payment-related questions, contact us at:

📧  info@customjackets.us

© 2025  Custom Jackets USA

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